Customer Success Manager.
Sit back, relax, I’m the Customer Success Manager you are looking for. I manage customers with creativity, respect and true professionalism.
expand their usage.
Whether you are working on a new startup or have an existing product, I’d love the opportunity to help you and your team empower your customers to make the most of your tool.
My featured skills
Customer loyalty is all that matters. This is the ultimate purpose of Customer Success Management. I help clients projecting themselves and planning a budget.
Ecole Atlantique de Commerce, Audencia, Nantes (FR)
Jan 2002 – Dec 2005
Bachelor of Sales & Marketing
Customer Success Manager, EMEA
SPEACH, Nantes (FR)
Sep 2019 – Present
Establishing strong relationships with new and existing clients.
Customer Success Manager, UK
iAdvize, Nantes (FR), London (UK)
January 2014 – Dec 2018
Enhancing customers usage, securing renewals and upsells.
Are you ready to
I’m always interested in hearing about new projects and opportunities.
You can tell me about the problems you are trying to solve. I’d love to listen and see if there’s anything I can do to help you.
francois.hotte [@] me.com